Return Information
Returns and Exchanges
Due to the nature of wine shipping we do not accept returns or exchanges of wine. However, if you receive a damaged product or incorrect product please contact us at wines@steltzner.com for us to rectify the issue.
Cancellations
Once an order has been charged and shipped we can no longer accept cancellations. And the customer is responsible to accept delivery. If you would like to inquire if your order is eligible for cancellation please contact us via email wines@steltzner or by phone 707-252-7272.